Second look at the Hospitality Awards’ competition

Discover the finalists of the Hospitality Award for an Invaluable Member Experience and join us during the ceremony to discover the winner!

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Oct 25, 2023
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Second look at the Hospitality Awards’ competition

Discover the finalists of the Hospitality Award for an Invaluable Member Experience and join us during the ceremony to discover the winner! A trophy that will be awarded by our partner CDS Group.

Finalists of the 2023 competition for an Invaluable Member Experience:

ALL - Accor Live Limitless:

On 3 September 2022, around 50 of our most loyal members and their companions had the opportunity to experience a truly unique Limitless Experience on Germany's highest mountain.

We set off together by bus from Munich to the valley station of the Zugspitze cable car. There, the guests were greeted by Mountaineer Walking Acts and went up to the Zugspitze, straight through the clouds. There, in addition to a welcome drink, a dreamlike sunset with a view over the Alps awaited us.

Accor Live Limitless

Jumeirah Hotels & Resorts and Williams Racing:

Our programme stands out for its originality and relevance. By offering selected Jumeirah One members exclusive access to the Williams Suite at the Paddock Club during Formula One races at Silverstone, Monza, Singapore and planned for Abu Dhabi in 2023, we have crafted an experience that combines the thrill of motorsport with the luxury and comfort our members expect from Jumeirah. This tailored offering is unlike any other loyalty programme in the industry, aligning perfectly with our members' interests.

Our programme is not just about the race day experience; it encompasses a seamless end-to-end journey. We organise hotels and luxury car transfers, ensuring that our members' experiences extend beyond the racetrack.

Jumeirah and Williams Racing

Radisson Hotel Group’s new loyalty program:

In October 2022, Radisson Hotel Group launched its new Radisson Rewards loyalty program which opens the door for guests to enjoy valuable and exclusive benefits faster, with VIP members advancing to the highest tier twice as fast as before. Benefits can be accessed from day one and are available across the entire member journey from inspiration to booking. This includes in-stay privileges such as complimentary upgrades, F&B discounts, and additional experiences, as well as post-stay benefits such as the option to make a stay carbon neutral by offsetting the carbon footprint of each stay in a reliable and seamless way. Radisson Rewards is one of the few loyalty programs to offer this option in points and as an integral part of the stay, making green stays easy.

The newly redesigned Radisson Rewards loyalty program focuses on the seamless delivery of consumer-centric, personalized benefits and rewards and is the most personalized in the industry.

Radisson Rewards

CDS Groupe offers a wide range of hotel booking tool solutions and services within business travel. Each of the employees of CDS Groupe carries the fundamental values which are the real keys to the relationship of trust between CDS Groupe, its customers and its partners.

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Don’t overspend on growth marketing without good retention rates

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What’s the ideal customer retention rate?

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Next steps to increase your customer retention

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