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This award will be attributed to a new concept, a new service or an initiative by a hotel group / hotel brand or an independent hotel. It provides a new vision of comfort or better service performance in terms of dining concept, room-service, outlet management, banqueting, ...

THE CANDIDACIES WILL BE EVALUATED ACCORDING TO THOSE CRITERIA :

1. Innovative aspect of the concept regarding gastronomy, interactivity, service performance and client experience, linked with the project’s implementation costs.

2. Ability to develop the concept that would lead to become a new specific brand or a permanent service in the company;

3. Measurable efficiency regarding the revenue and customer perception,brand recognition…