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The combination of managing team dynamics and a structured, goal-oriented approach to management is my formula for success. My career path has led the way to today’s initiatives and performance. Let me take you from my first steps in the hospitality industry in Munich to fascinating organizational challenges in China.
In the early stage of my career I was working as a server in the à la carte Restaurant and Banqueting at the Le-Meridien Hotel in Munich. With some good operational experience in the food and beverage field I decided to further strengthen my skills with training at the Steigenberger Akademie and Hotel School Bad Reichenhall. From there I continued my studies in Hospitality and Tourism Management at the IUBH School of Business and Management Bad Honnef - Bonn.
Upon graduating in 2011 it was already my goal to enter Kempinski, as the oldest European and, in my eyes, the most prestigious hotel operator. My dissertation in the field of People Management was completed in cooperation with the "Vier Jahreszeiten" Hotel Kempinski in Munich and opened the door for an offer to join the company with an assignment in China. I was certainly keen to enter a position in this incredibly fast developing market.
My first assignment as Project Manager and assistant to the General Manager led me to my first hotel pre-opening at the Kempinski Hotel Huizhou in the south of China. Further assignments included the pre-opening of Kempinski Hotel Guiyang as task force Project Manager as well as the opening of Kempinski Hotel Xiamen as F&B Outlets Manager.All three properties are today market leaders in their respective city.
In August 2012 I joined the regional office Kempinski China as Strategic Planning Manager. In this position I support the management board ensuring that the company's vision and objectives are coherently translated into achievable and measurable strategies. At the same time, I assist the Regional President in a well-structured execution of the regional strategy, working closely with all colleagues in the regional, corporate office as well as General Managers.
Within this position it is up to me to read the signs of the market and to highlight the changing environment in China. At some point it was time to adapt the organization: The idea and project was to adjust the regional work from a guiding to a more supporting structure with several specialists instead of fewer Senior Managers. Stronger focus was also put on digital strategy. Looking at the resulting numbers, those initiatives drive topline of the properties and increased regional profits whilst working with a leaner structure.
It was always crucial for me to build up a core team and support each member in their professional development. I am proud of the trust and responsibility installed in me to make sure we deliver solid returns to all our Kempinski stakeholders, work in a respectful and positive environment and - above all- offer a unique guest experience.