Applied to:
This award is designed to honor an exceptional manager of a resort who has made a significant impact on their profession. The winner will be selected based on their outstanding managerial skills, demonstrated through the successful business performance of their property, as well as their ability to maintain a high level of guest recognition and service quality. Additionally, the winner must have a proven track record in talent management and have received professional recognition by their peers. Finally, the winner should have a strong commitment to the associative life, demonstrating their involvement in various industry associations and organizations.
The project:
Benjamin Vallée is a seasoned hospitality leader with over 15 years of experience, recognized for his innovative approach to sustainable tourism and community engagement. Currently serving as Executive General Manager of Parc Oméga and Vice President of the Fondation des Amis du Parc Oméga, Benjamin has significantly transformed the park into an immersive and sustainable destination.
Since joining Parc Oméga in 2018, Benjamin has spearheaded the development of its 67 unique accommodations and the OmegaBon bistronomic restaurant, achieving an annual occupancy rate of 87% and full restaurant capacity. Under his leadership, the park has implemented cutting-edge sustainability practices, including solar energy use, water management systems, and a zero-plastic policy. By 2025, Parc Oméga aims to become a sustainability leader in Quebec, supported by Green Key certification and a robust CSR framework.
Benjamin has established a culture of service excellence through continuous staff training, allocating 1% of total salaries to development programs. He has introduced mentoring, performance bonuses, and personalized career plans, fostering team growth and achieving high service standards. His dedication to talent development earned him recognition in Le Figaro.
Marketing innovations under Benjamin’s direction include partnerships with sports teams like the Montreal Canadiens, enhancing brand visibility and engaging diverse audiences. Parc Oméga's revenue has steadily increased through creative initiatives like expanding corporate and group offerings, with notable growth in the resort and dining divisions.
In addition to his professional achievements, Benjamin is deeply committed to community involvement. As VP of the Fondation des Amis du Parc Oméga, he promotes education, conservation, and mental well-being. His initiatives, such as Semaine du Goût and youth sports coaching, reflect his dedication to fostering a better future.
Benjamin’s visionary leadership, focus on sustainability, and community impact position him as a trailblazer in the tourism and hospitality industry.
The Hospitality Awards celebrate innovation and excellence and highlight the most creative initiatives in a sector that is constantly and rapidly changing hospitality.
