Applied to:
This award is designed to reward companies that demonstrate a strong commitment to employee retention, professional development, and workplace satisfaction. Companies with exceptional employee care policies understand the importance of employee satisfaction and the impact it can have on their overall productivity and efficiency. These policies may include measures such as employee empowerment, career development opportunities, performance improvement programs, and overall support for employee well-being.
The project:
In line with the ethos established by Founder Sir Jamsetji Tata, IHCL launched the Care @ Tajness program during COVID-19 to provide comprehensive support and care for employees, grounded in the principles of Resilience, Responsiveness, and Resurgence. This program focuses on mental, emotional, financial, and physical wellbeing, ensuring that employees can thrive within the organization.
Key initiatives include:
IHCL’s commitment to employee care has resulted in the lowest attrition rate in the industry, demonstrating strong employee loyalty and connection to the organization. This care culture is reflected in high scores on employee engagement surveys, measuring psychological safety, respect, collaboration, engagement, intent to stay, wellbeing, and inclusion. Through these efforts, IHCL ensures a supportive environment where employees and their families feel valued and cared for.
The Hospitality Awards celebrate innovation and excellence and highlight the most creative initiatives in a sector that is constantly and rapidly changing hospitality.
