Applied to:
This award celebrates the most innovative and creative concept in facilitating and improving the efficiency of operations. It recognizes a group or a brand which has included a new tool. It should provide a new approach and vision of hospitality management, such as IA, waste management, revenue management systems, and so on. The innovation should have the potential to revolutionize the hospitality industry in its operations
The project:
The concept of managing a hospitality group as an autonomous, decentralized organization revolves around empowering individual units or properties to operate independently, while still aligning with the broader vision and objectives of the parent company. This approach fosters flexibility, adaptability, and responsiveness to local markets, enabling each property to tailor its services and strategies to meet the unique needs of its guests and the surrounding community. However, this autonomy must be balanced with cohesive systems and a unified corporate culture to ensure consistency in quality and brand standards across all units.
The key to this model is the development of a robust management tool, such as the Korner Management System. This tool is designed to support the decentralized structure by providing a framework that allows each property to operate within the guidelines of the parent company, yet with enough flexibility to adapt to local conditions. The system can manage and streamline operations, from staff management and financial reporting to guest service standards, ensuring that each unit maintains operational efficiency and meets key performance indicators.
Moreover, the Korner Management System is developed to address the specific rules and needs of the organization, creating a customized solution that ensures alignment with the group’s strategic goals while allowing autonomy at the property level. This can include features for real-time communication, decision-making, and data sharing, which empower property managers to make quick, informed decisions. Ultimately, the goal is to strike a balance between autonomy and cohesion, fostering innovation and local engagement while maintaining overarching corporate standards and objectives.
By leveraging the Korner Management System, hospitality groups can position themselves to thrive in an increasingly competitive and dynamic industry, adapting to change and meeting guest expectations effectively.
The Hospitality Awards celebrate innovation and excellence and highlight the most creative initiatives in a sector that is constantly and rapidly changing hospitality.
