Applied to:
This award is designed to reward companies that demonstrate a strong commitment to employee retention, professional development, and workplace satisfaction. Companies with exceptional employee care policies understand the importance of employee satisfaction and the impact it can have on their overall productivity and efficiency. These policies may include measures such as employee empowerment, career development opportunities, performance improvement programs, and overall support for employee well-being.
The project:
During the COVID-19 pandemic, Swiss-Belhotel International faced significant challenges but chose to invest in its employees rather than just cutting costs. Recognizing that employees are their most valuable assets, the company launched Swiss-Belacademy in July 2020, a digital learning platform powered by Typsy and Ehotelier, across all its global hotels.
The platform offers a wide range of courses in customer service, hospitality management, leadership, and communication skills. This initiative aims to enhance staff skills and knowledge, directly contributing to business objectives. By focusing on continuous learning and development, Swiss-Belhotel equips its employees to adapt to the evolving business landscape and positions the company to emerge stronger as the industry recovers.
Investing in employee development during the financial strain of the pandemic underscores Swiss-Belhotel’s commitment to its staff and its strategic vision for long-term success.
The Hospitality Awards celebrate innovation and excellence and highlight the most creative initiatives in a sector that is constantly and rapidly changing hospitality.
