Applied to:
This award is designed to reward companies that demonstrate a strong commitment to identifying and recruiting top talent (acquisition and/or retention), as well as effectively integrating new employees into their organization. Companies with exceptional talent acquisition programs understand the importance of recruiting the best candidates to ensure the highest level of service to their customers. These programs may include strategies and processes such as innovative recruitment methods, effective onboarding programs, and ongoing support for new employees.
The project:
The Korner Academy revolutionizes talent management by fostering autonomy and skill-building in the hospitality industry. Operated within Korner Hotels, the academy is rooted in a Decentralized Autonomous Organization (DAO) structure, empowering employees—called Korner Hosts—to shape their roles, contribute to group decisions, and align their careers with personal aspirations.
Korner Hotels stand out for their horizontal management approach, eliminating traditional hierarchies. Employees take on multiple responsibilities, from overseeing operations to contributing to sales, marketing, or customer experience, guided by a democratic voting system. This innovative model ensures that decisions are grounded in field realities and directly involve those executing them.
To support its Hosts, Korner Academy provides comprehensive training, including an eight-day onboarding period facilitated by a Mentor Role. This mentor coordinates activities, answers questions, and ensures new employees become confident and autonomous. The Korner Management System (KMS) enhances this process, offering a digital library, automated task alerts, and structured feedback mechanisms. This tool streamlines operations while fostering self-learning.
The academy emphasizes continuous skill development through workshops, practical experience, and cross-functional exposure. By integrating hard and soft skill training, it prepares employees for future roles both within and beyond the organization. Every experience at Korner is designed to unlock potential, offering a unique blend of autonomy and professional growth.
Korner Academy’s mission transcends hospitality, aiming to attract proactive individuals, even those without hospitality backgrounds, by giving meaning to their work. It opens doors to certified qualifications and diverse career opportunities, ensuring employees thrive in a dynamic, innovative, and supportive environment. This model sets a benchmark for modern talent management, making Korner Hotels a pioneer in redefining workplace culture.
The Hospitality Awards celebrate innovation and excellence and highlight the most creative initiatives in a sector that is constantly and rapidly changing hospitality.
