Applied to:
This trophy celebrates the exceptional achievements of an employee within the hospitality industry who has demonstrated outstanding dedication, excellence, and commitment in their profession. This employee has made a significant impact on the industry through their exemplary career and the recognition they have received from clients for their exceptional quality of service. They have consistently demonstrated a passion for their work, going above and beyond the call of duty to ensure the satisfaction of their guests. Their contributions to the hospitality industry have set them apart as an inspiration to others in their field, and they have earned the respect and admiration of their colleagues and peers.
The project:
Tony Vasselin played a pivotal role as Operations Manager during the Paris 2024 Olympic & Paralympic Games, showcasing Accor’s expertise in managing large-scale hospitality operations. As a Premium Partner of the Games, Accor was tasked with overseeing the Athletes and Media Villages, the largest temporary hotels globally. This ambitious project involved managing 700 staff and providing seamless hospitality services to thousands of residents.
In the Athletes Village, Tony oversaw operations across 71 buildings comprising 3,000 apartments and 14,500 beds. Services included managing resident centers, housekeeping, and linen supply, with over 39,000 sheets and towels prepared. The village accommodated 14,300 Olympic athletes and 9,200 Paralympic athletes, ensuring their needs were met efficiently during their stay.
Similarly, in the Media Villages, Tony managed 23 buildings with 1,000 apartments and 1,600 beds, hosting 1,582 media professionals and technicians. Key services included check-in/check-out operations, breakfast management (serving 100,000 meals), and housekeeping.
Tony's leadership was instrumental in coordinating these operations, ensuring a high standard of service despite the scale and complexity. His prior experience as a seasoned Accor General Manager enabled him to address logistical challenges, optimize resources, and maintain operational excellence.
The success of this initiative highlights Tony's ability to lead large teams and execute complex projects under tight timelines. It also underscores Accor’s strength in hospitality innovation and its capacity to deliver exceptional experiences in unique settings.
Tony Vasselin’s achievements during Paris 2024 exemplify operational excellence, making him a key figure in Accor’s contributions to one of the world’s most significant sporting events. His efforts not only enhanced the Games' hospitality but also reinforced Accor’s reputation as a global leader in the industry.
The Hospitality Awards celebrate innovation and excellence and highlight the most creative initiatives in a sector that is constantly and rapidly changing hospitality.
