Guidelines

General information

• Name given to the project.
• 50-words description project.
• Period and year of launch, duration.

To be included in the ppt presentation (10 slides maximum)

Conception:

• What needs does this new service/action meet?
• Who and/or what processes are behind this new service/action?
• Who oversees its implementation and deployment?
• Participation in the definition of innovation by external partners. Incubation period.
• Main innovative aspects of customer service, support, customer relations, marketing, human resources, communication, etc.
• CSR Implementation.
• Cost of implementing this new service.

Evaluation:

• What are the first economic results after the implementation of the service in terms of revenue, cost control, occupancy rate, average price, etc?
• What is the impact on customer satisfaction and retention?
• Are the set objectives being achieved/on track?
• Are improvements/upgrades already planned?
• Is the concept deployed and can it be duplicated?

_{* Additionally, you will be asked to submit on the platform the picture of the property, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name given to the initiative/action.
• 50-words description of the initiative.  
• Period and year of launch, duration.

To be included in the ppt presentation (10 slides maximum)

• Key ideas/objectives pursued behind this initiative.
• Innovative aspects and major assets of the initiative.
• Any partnership outside of the company involved (if applicable).
• Extension and further development of the initiative.
• Initial objectives being achieved or on track.
• Relevant KPIs.
• Tools used to measure performance.
• Internal and external communication strategy.

_{* Additionally, you will be asked to submit on the platform the picture of the project, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment, the logo of the project/initiative, and any additional relevant document you may wish to add.}

_{* If the initiative you would like to present includes both Environmental and Social pillars, submit your project in the category according to the major aspect of it. Or you may split it into the two categories (Environmental protection and Social Responsibility).}

General information

• Name given to the initiative/action.
• 50-words description of the initiative.
• Period and year of launch, duration.

To be included in the ppt presentation (10 slides maximum)

• Key ideas/objectives pursued behind this initiative.
• Innovative aspects and major assets of the initiative.
• Any partnership outside of the company involved (if applicable).
• Extension and further development of the initiative.
• Initial objectives being achieved or on track.
• Relevant KPIs.
• Tools used to measure performance.
• Internal and external communication strategy.

_{* Additionally, you will be asked to submit on the platform the picture of the project, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment, the logo of the project/initiative, and any additional relevant document you may wish to add.}

General information

• Name of your project.
• 50-words description of the project.

To be included in the ppt presentation (10 slides maximum)

Conception:

• Objectives of the event.
• Who and/or what processes are behind this new service/action?
• Who oversees its implementation and deployment?
• Participation in the definition of innovation by external partners.
• Incubation period.
• Main innovative aspects in partnership, link to the DNA of your property.
• CSR Implementation.
• Cost of the event.

Evaluation:

• What are the first economic results after the event in terms of revenue, cost control, occupancy rate, average price, customers/partner acquisition?
• Are the set objectives being achieved/on track?

_{* Additionally, you will be asked to submit on the platform the picture of the property, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name of your property.
• Description of your property.
• Year of(re-)opening.
• Driving forces and motivations.
• Objectives. 

To be included in the ppt presentation (10 slides maximum)

Conception:

• Target audience (customers demographics, individuals, organizations).
• Involvement of external partners (designers, interior designers, suppliers, etc.).
• Main innovative aspects (decoration, furniture, equipment, security, marketing, human resources, etc.)
• CSR Implementation.

Execution communication:

• Key messages, creation and distribution of assets.
• Timeline.
• Cost of opening or re-opening.

Evaluation:

• Target Audience Outcomes: Measurable changes in awareness, comprehension, perceptions / attitudes / opinions, and target behaviors / actions / responses achieved.
• Business Outcomes: Concept’s measurable effect on revenues, cost control, occupancy rate, average price, and other traditional business metrics.
• Achievement of business targets: Are the set objectives met or on track?

_{* Additionally, you will be asked to submit on the platform the picture of the property, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name of your property.
• Description of your property.
• Year of (re-)opening.
• Driving forces and motivations.
• Objectives. 

To be included in the ppt presentation (10 slides maximum)

Conception:

• Target audience (customers demographics, individuals, organizations).
• Involvement of external partners (designers, interior designers, suppliers, etc.).
• Main innovative aspects (decoration, furniture, equipment, security, marketing, human resources, etc.)
• CSRImplementation.

Execution communication:

• Key messages, creation and distribution of assets.
• Timeline.
• Cost of opening or re-opening.

Evaluation:

• Target Audience Outcomes: Measurable changes in awareness, comprehension, perceptions / attitudes / opinions, and target behaviors / actions / responses achieved.
• Business Outcomes: Concept’s measurable effect on revenues, cost control, occupancy rate, average price, and other traditional business metrics.
• Achievement of business targets: Are the set objectives met or on track?

_{* Additionally, you will be asked to submit on the platform the picture of the property, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name of your property.
• Description of your property.
• Year of (re-)opening.
• Driving forces and motivations.
• Objectives. 

To be included in the ppt presentation (10 slides maximum)

Conception:

• Target audience (customers demographics, individuals, organizations).
• Involvement of external partners (designers, interior designers, suppliers, etc.).
• Main innovative aspects (decoration, furniture, equipment, security, marketing, human resources, etc.)
• CSR Implementation.

Execution communication:

• Key messages, creation and distribution of assets.
• Timeline.
• Cost of opening or re-opening.

Execution communication:

• Target Audience Outcomes: Measurable changes in awareness, comprehension, perceptions / attitudes / opinions, and target behaviors / actions / responses achieved.
• Business Outcomes: Concept’s measurable effect on revenues, cost control, occupancy rate, average price, and other traditional business metrics.
• Achievement of business targets: Are the set objectives met or on track?

_{* Additionally, you will be asked to submit on the platform the picture of the property, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name of your property.
• Description of your property.
• Year of (re-)opening.
• Driving forces and motivations.
• Objectives.  

To be included in the ppt presentation (10 slides maximum)

Conception:

• Target audience (customers demographics, individuals, organizations).
• Involvement of external partners (designers, interior designers, suppliers, etc.).
• Main innovative aspects (decoration, furniture, equipment, security, marketing, human resources, etc.)
• CSR Implementation.

Execution communication:

• Key messages, creation and distribution of assets.
• Timeline.
• Cost of opening or re-opening

Evaluation:

• Target Audience Outcomes: Measurable changes in awareness, comprehension, perceptions / attitudes / opinions, and target behaviors / actions / responses achieved.
• Business Outcomes: Concept’s measurable effect on revenues, cost control, occupancy rate, average price, and other traditional business metrics.
• Achievement of business targets: Are the set objectives met or on track?

_{* Additionally, you will be asked to submit on the platform the picture of the property, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name, first name, position.
• Name and address of the company.
• Main career steps: Full CV attached without contact details.
• Recognition by the public/guests/other professionals: distinctions, clubs, association, etc.
• An abstract of 50 words maximum is required and must be written in English.

To be included in the ppt presentation (10 slides maximum)

• Results obtained in recent years of which the candidate is particularly proud. Candidate’s objectives in terms of personal career and contribution to the development of the company/department. 
• CSR Implementation.

Business performances:

• Turnover of the company or department and his/her contribution to the total turnover. Occupancy Rate, Average Daily Rates, RevPAR or other key indicators. % of regular customers and % of satisfaction.
• Quality control programme set up and personal involvement.

Staff management:

• Tools and techniques used to ensure training, develop employee motivation and satisfaction. Candidate’s corporate vision of team management.

Marketing & communication:

• Actions/campaign/events to promote the company/department.
• Participation in local life, and if so: how?
• Member of professional associations, and if so: which ones?

_{* Additionally, you will be asked to submit on the platform the picture of the candidate, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name, first name, position.
• Name and address of the company.
• Main career steps: Full CV attached without contact details.
• Recognition by the public/guests/other professionals: distinctions, clubs, association, etc.
• An abstract of 50 words maximum is required and must be written in English.

To be included in the ppt presentation (10 slides maximum)

• Results obtained in recent years of which the candidate is particularly proud.Candidate’s objectives in terms of personal career and contribution to the development of the company/department. 
• CSR Implementation.

Business performances:

• Turnover of the company or department and his/her contribution to the total turnover. Occupancy Rate, Average Daily Rates, RevPAR or other key indicators. % of regular customers and % of satisfaction.
• Quality control programme set up and personal involvement.

Staff management:

• Tools and techniques used to ensure training, develop employee motivation and satisfaction. Candidate’s corporate vision of team management.

Marketing & communication:

• Actions/campaign/events to promote the company/department.
• Participation in local life, and if so: how?
• Member of professional associations, and if so: which ones?

_{* Additionally, you will be asked to submit on the platform the picture of the candidate, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name, first name, position.
• Name and address of the company.
• Main career steps: Full CV attached without contact details.
• Recognition by the public/guests/other professionals: distinctions, clubs, association, etc.
• An abstract of 50 words maximum is required and must be written in English.

To be included in the ppt presentation (10 slides maximum)

• Results obtained in recent years of which the candidate is particularly proud. Candidate’s objectives in terms of personal career and contribution to the development of the company/department. 
• CSR Implementation.

Business performances:

• Turnover of the company or department and his/her contribution to the total turnover. Occupancy Rate, Average Daily Rates, RevPAR or other key indicators. % of regular customers and % of satisfaction.
• Quality control programme set up and personal involvement.

Staff management:

• Tools and techniques used to ensure training, develop employee motivation and satisfaction. Candidate’s corporate vision of team management.

Marketing & communication:

• Actions/campaign/events to promote the company/department.
• Participation in local life, and if so: how?
• Member of professional associations, and if so: which ones?

_{* Additionally, you will be asked to submit on the platform the picture of the candidate, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}

General information

• Name, first name, position.
• Name and address of the company.
• Main career steps: Full CV attached without contact details.
• Recognition by the public/guests/other professionals: distinctions, clubs, association, etc.
• An abstract of 50 words maximum is required and must be written in English.

To be included in the ppt presentation (10 slides maximum)

• Results obtained in recent years of which the candidate is particularly proud. Candidate’s objectives in terms of personal career and contribution to the development of the company/department. 
• CSR Implementation.

Business performances:

• Turnover of the company or department and his/her contribution to the total turnover. Occupancy Rate, Average Daily Rates, RevPAR or other key indicators. % of regular customers and % of satisfaction.
• Quality control programme set up and personal involvement.

Staff management:

• Tools and techniques used to ensure training, develop employee motivation and satisfaction. Candidate’s corporate vision of team management.

Marketing & communication:

• Actions/campaign/events to promote the company/department.
• Participation in local life, and if so: how?
• Member of professional associations, and if so: which ones?

_{* Additionally, you will be asked to submit on the platform the picture of the candidate, name and function of the representative of the project, a sixty-seconds video, the logo of the establishment/company, and any additional relevant document you may wish to add.}